Privacy Policy

Last Updated: July 21, 2025

At Emergent, we are committed to protecting your privacy. This policy explains how we collect, use, and share your personal data when you interact with our website, products, and services.


1. Information We Collect

  • We collect information you provide directly to us (e.g., name, contact details, job title, payment information when you purchase services).

  • We also automatically collect technical and usage data when you visit our website (e.g., IP address, Browse patterns) through cookies and similar technologies. Our software and hardware products may also collect technical data to help us improve products and resolve issues.

  • We may receive information from social media platforms or other third-party sources.


2. How We Use Your Information

We use your data to:

  • Provide and manage our services and products, including processing payments and fulfilling orders.

  • Communicate with you about your account, services, and important updates.

  • Personalize and improve your experience with Emergent.

  • Send you marketing communications and offers (where you have consented or it's within our legitimate interests).

  • Analyze and understand how our website and services are used to improve them.

  • Detect, investigate, and prevent fraudulent or illegal activities10.


3. How We Share Your Information

We may share your data with:

  • Third-party service providers who assist us with operations (e.g., hosting, payment processing.)

  • Business partners, suppliers, and others involved in delivering our services.

  • Professional advisors (e.g., lawyers, auditors) in connection with business transfers (e.g., mergers, acquisitions).

  • When required by law or to protect our rights.

Your data may be transferred internationally to locations where Emergent or our partners operate, including the EU and USA, with appropriate safeguards in place.


4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, and to meet legal, regulatory, or accounting requirements. Generally, for a maximum period of five (5) years.


5. Your Rights & Choices

You have rights regarding your personal data, including the right to:

  • Access the data we hold about you.

  • Request correction of inaccurate data.

  • Request erasure of your data.

  • Object to certain processing activities.

  • Withdraw consent at any time.

You can opt out of marketing communications at any time via unsubscribe links or by contacting us.


6. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us privacy@emergent.solutions